根据J.D. Power and Associates市场谘询公司「2012 汽车保险公司满意度调查报告」显示,ICBC成为全国顾客评价最低的汽车保险公司,与其他两间公营汽车保险公司包办最糟的倒数三名。 J.D. Power高级主管李庐波(Lubo Li,译音)认为,1000位顾客中仅有651人对ICBC 的服务表示满意,ICBC须改进服务方式,以顾客需求为指引,此外,顾客除ICBC外无其他选择也可能是这种现象的原因。 ICBC认为该满意度调查报告一向偏袒私营企业,ICBC坚信其系统在卑诗运营十分成功,并以最低的价格给顾客最好的服务。ICBC高级媒体顾问格罗斯曼(Adam Grossman)称,ICBC今年上调基本保险费27元,是近五年来首次涨价。 与ICBC一同垫底的公营汽车保险公司还有Manitoba Public Insurance,1000人中仅有697人满意;及Saskatchewan Government Insurance,1000人中有699人满意。 只是我想不到的是,尽然还有600多人对ICBC的服务满意,我真想不通了,可能加拿大人都很宽容吧。我在考虑,我是不是也要学的变得宽容一些呢?
移民部长Jason Kenney康尼宣布:海外移民申请,造假情况严重,3100人将丧失公民身份。 National Post 《国 家 邮 报 》大 事 报 导 :Jason Kenney announces 3,100 people being stripped of citizenship for fraud.A widening federal crackdown has identified
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